Continuing Education Evening Program

THE EMPLOYEE I CAN BE!

o A well-educated individual with transferable employment skills to enhance my career path
o A participating trained decision-maker
o A potential leader in the workplace
o A productive, motivated enthusiastic learner who can immediately implement practical techniques to assist in meeting organizational objectives
o An individual identified as having reached a certified skill benchmark
o A committed, loyal participant directed towards achieving company goals and objectives
o A creative and solution oriented thinker

WHAT CAN WE DO FOR YOU?

o Build career excellence with transferable knowledge, skills and competencies
o Increase your business self-confidence
o Increase your understanding of management perspectives and awareness
o Recognize, develop and improve management decision-making skills
o Provide recognition of current experience, training, and competencies
o Enhance and improve skill levels with new and life-long learning opportunities
o Provide national networking opportunities
o Provide a recognizable, measurable benchmark of achievement

WHAT WILL YOUR EMPLOYER GAIN?

o A management team with current and relevant skills and competencies
o Increased productivity and profits as a result of enhanced decision-making skills
o Measurement and standardization of employee competencies
o A competitive advantage in recognizing and managing growth opportunities
o A broader supervisory/manager candidate workforce

CONTINUING EDUCATION

Today's business environment is fast-paced, diverse, and complex. Every business needs to maximize their competitive advantage. Your
knowledge and skills can be paramount to personal and organizational success. Let us help you increase your career advantage by enrolling
today in an established education program leading to designation as a supervisor/manager. Obtain your personal competitive advantage!
INVEST in your personal development and be ready to move to the next career level.
REGISTER TODAY for training and upgrading of your knowledge and skills inventory.

CONTACT THE CANADIAN INSTITUTE OF MANAGEMENT TEAM TODAY.

Certified in Management (C.I.M.)

A program of academics combined with managerial and/or supervisory experience.

Professional Manager (P.Mgr.)

Recognition of significant managerial experience.

Chartered Manager (C.Mgr.)

Completion of 12 additional advanced level academic credits or completion of an MBA.

CERTIFICATES:

Certificate in Supervisory Management (C.S.M.)

Completion of 4 academic credits.

What is a DESIGNATION

THE CANADIAN INSTITUTE OF MANAGEMENT:

o Is Canada's oldest and most respected Professional Management Association.
o Has branches in major centres across the country.
o Meets the educational, professional and networking needs of experienced and emerging managers working in business, industry and government.
o Is committed to leadership in promoting management professionalism.
o Supports management excellence in individuals and organizations.
o Is a Federally Chartered Not-for-Profit volunteer driven organization.
o Is dedicated to the recognition of general management skills and expertise.
Visit our website for the complete Privacy Statement (www.cim.ca).

CANADIAN INSTITUTE OF MANAGEMENT DESIGNATIONS

o Formal recognition of your academic and/or experiential status by a recognized organization or authority.
o A benchmark of management achievement.

CERTIFIED IN MANAGEMENT (C.I.M.) PROGRAM

The Certified in Management program consists of six mandatory and two elective courses. In addition a designation candidate must accumulate
two years appropriate managerial or supervisory experience either prior to, while studying, or within six years of completing their academic studies.

For information contact:
Canadian Institute of Management, National Office
15 Collier Street - Lower Level, Barrie, Ontario L4M 1G5
1-800-387-5774
www.cim.ca

Canadian Institute of Management Hamilton Branch
P.O.Box 36622, Eastgate P.O.
75 Centennial Parkway North,
Stoney Creek, Ont.
L8E 2P0
www.cim-hamilton.com

Doug Komadowski, C.I.M. 905-389-9063 Branch President
Mardi Stevenson, C.I.M., P.Mgr. 519-336-3544 Branch President Ontario West Regional President

INTRODUCTION TO MANAGEMENT

Course Summary:

This course introduces C.I.M. candidates to the concept of management by exploring the roles and functions of managers in the Canadian business environment.
Introduction to Management is designed to build a foundation of knowledge needed in future management courses.

Course Learning Outcomes:

1) Define the management functions of planning, organizing, leading and controlling.
2) Explain the responsibilities of a business manager.
3) Identify management knowledge and skills required within the culture of organizations.
4) Determine competitive advantages through competitive analysis.
5) Determine business opportunities, challenges, strengths, and weaknesses.
6) Assess business resources.
7) Assess the necessary business requirements and good business practices for ethics, decision making, strategic management, environmental scanning,
technological advances, innovation, the learning organization, organizational change, risk management and team building.

MANAGERIAL COMMUNICATIONS

Course Summary:

Managerial Communications is a workplace-centered course designed to provide employees with the mandatory skills needed to write effectively and
successfully by emphasizing the importance of communication in the changing world of work.

Course Learning Outcomes:

1) Identify and describe how circumstances such as diversity, technology, and management styles affect employee performance.
2) Identify the characteristics that make up successful team decision-making by describing the abilities required to resolve conflict and agree on procedures.
Recognize the differences in multicultural business ethics in Canada and abroad by describing the impact foreign customs and culture have on carrying out
business transactions in other countries.
3) Describe how analyzing the intended audience for a written message is critical to successful communication.
4) Identify fundamental language errors that detract from an organization's professional business image.
5) Prepare, write, and proofread business documents that incorporate correct gender, race, tone and style.
6) Write clear business correspondence, avoiding construction and grammatical errors, for specific business situations.
7) Choose effective writing elements to develop a formal business report or proposal.
8) Plan, organize and deliver a short oral presentation.

STRATEGIC POLICY ANALYSIS

Course Summary:

This course is designed to expose students to the issues and concerns of general managers in modern Canadian business. Through case studies, students
grapple with problems and opportunities faced by top managers of organizations as they make short and long term strategic decisions. The course offers students
the opportunity to demonstrate and apply skills developed in their work life and through the C.I.M. program. It encourages learning and practice of Business
Policy and Strategic decision-making skills.

Course Learning Outcomes:

1) Understand how strategy is the definitive tool for building, communicating, and maintaining the direction of a business.
2) Learn how to express the vision, mission, and values of the business in operational terms for analysis and action.
3) Explain how strategy establishes, sustains, and monitors the direction of a business.
4) Explain the components of business strategy, such as goals, product market focus, value proposition, and core competencies.
5) Incorporate the Diamond-E framework variables into creative and analytical processes.
6) Learn tools for environmental analysis and the link to strategy.
7) Understand the nature and role of resources in the strategic process.
8) Understand how management preferences relate to economically and ethically sound sustainability.
9) Identify internal and external stakeholders.
10) Undertake an organizational analysis to identify: required capabilities, gaps, changes, assess feasibility, and make strategic decisions, based on an analysis
of risk and expected performance.
11) Understand how to create a change plan model.

Branches across Canada

BRITISH COLUMBIA I CAPE BRETON I GRAND VALLEY I HALIFAX-DARTMOUTH I HAMILTON I LAKE SIMCOE I LONDON I
MONTREAL I NEWFOUNDLAND I NIAGARA I NORTHERN ALBERTA/NWT I OTTAWA VALLEY I SARNIA I SASKATOON-REGINA I
SOUTHERN ALBERTA I TORONTO I WINNIPEG